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Privacy notice

Mentors Training

DATA CONTROLLER

Mentors Training, with address at Avenida Ejército Nacional No. 1112, 9th Floor, Int. 903, Colonia Polanco I Sección, C.P. 11510, Miguel Hidalgo, Mexico City, hereinafter referred to as “THE COMPANY,” is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its regulations.

ACCEPTANCE OF THE NOTICE

By providing your personal data through our website and by contracting our online workshop services, you accept the terms of this Privacy Notice and grant your consent for the processing of your data under the conditions set forth herein.

PERSONAL DATA WE COLLECT

For the provision of our services, we collect only the following personal data:

Identification and Contact Information:

  • Full name
  • Email address

Billing Information (when applicable):

  • Legal name or business name
  • Tax ID (RFC)
  • Fiscal address
  • Tax regime

Financial Information:

  • Credit or debit card information (processed exclusively by authorized payment providers; THE COMPANY does not have access to these details)

THE COMPANY does not collect sensitive personal data.

PURPOSES OF DATA PROCESSING

A) Primary Purposes (necessary for the service)

Your personal data will be used for the following primary purposes:

  • Process and confirm your registration for the contracted workshops
  • Provide access to online platforms where workshops will be conducted
  • Process payment for services
  • Issue tax receipts when requested
  • Send information related to the contracted workshop (access links, schedules, materials)
  • Follow up and respond to inquiries regarding the services
  • Comply with obligations arising from the contractual relationship

The use of your data for these purposes is necessary for the provision of the service, and therefore you cannot refuse its processing.

B) Secondary Purposes (optional)

Your personal data may also be used for the following secondary purposes:

  • Sending information about new services
  • Conducting satisfaction surveys
  • Improving our services

You may refuse the processing of your data for these secondary purposes by sending an email to atencion@mentorstraining.com with the subject “Opposition to Secondary Purposes.” Refusal will not affect the provision of the contracted services.

TRANSFER OF PERSONAL DATA

Your personal data may be shared with:
a) Payment service providers: To process transactions securely (financial data is processed directly by these providers; THE COMPANY does not have access).
b) Technology platforms: Necessary for delivering online workshops (e.g., Zoom, Google Meet, or similar platforms).
c) Competent authorities: When legally required.

We do not transfer data for marketing purposes nor sell your information to third parties.

ARCO RIGHTS

You have the right to:

  • Access your personal data held by us
  • Rectify your data if it is inaccurate or incomplete
  • Cancel your data when you consider it is no longer necessary for the purposes established
  • Object to the processing of your data for specific purposes

To exercise any of these rights, send your request to:

Email: atencion@mentorstraining.com
Subject: ARCO Rights Request

Your request must include:

  1. Full name of the data subject
  2. Address or email for receiving the response
  3. Official identification (INE or passport)
  4. Clear description of the right you wish to exercise
  5. Any document that facilitates locating your data

We will respond to your request within 20 business days from the date of receipt. The requested information will be delivered within 15 business days after notifying the response.

REVOCATION OF CONSENT

You may revoke your consent for the processing of your personal data at any time by sending a request to the email mentioned above.
Revocation will not have retroactive effect and, in some cases, may prevent the provision of the service.

LIMITATION OF USE AND DISCLOSURE

If you wish to limit the use or disclosure of your personal data, you may request it by sending an email to atencion@mentorstraining.com with the subject “Limitation of Data Use.”

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:

  • Improve browsing experience
  • Remember your preferences
  • Analyze website traffic
  • Facilitate the registration and purchase process

Types of cookies used:

  • Necessary cookies: Essential for website functionality
  • Analytical cookies: To understand how users interact with the site
  • Functional cookies: To remember user preferences

You can configure your browser to reject cookies; however, this may affect site functionality. For more information on managing cookies, refer to your browser settings.

SECURITY MEASURES

THE COMPANY implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or disclosure.
We use SSL security protocols to encrypt information transmitted through the website and work exclusively with certified payment providers that comply with the highest security standards.

CHANGES TO THE PRIVACY NOTICE

THE COMPANY reserves the right to modify this Privacy Notice at any time. Any changes will be communicated through:

  • Publication on our website with the date of last update

We recommend reviewing this Notice periodically to stay informed about how we protect your data.

CONSENT

By providing your personal data and using our services, you express your consent to the processing of such data in accordance with this Privacy Notice.
If you do not accept the terms of this Notice, please refrain from providing your personal data or using our services.

CONTACT INFORMATION

For questions, clarifications, or to exercise your rights related to this Privacy Notice:

Email: atencion@mentorstraining.com
Address: Avenida Ejército Nacional No. 1112, 9th Floor, Int. 903, Colonia Polanco I Sección, C.P. 11510, Miguel Hidalgo, Mexico City

You can also consult additional information about personal data protection at the website of the National Institute of Transparency, Access to Information, and Protection of Personal Data (INAI): www.inai.org.mx

Date of preparation: November 2025
Last updated: November 2025

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AVENIDA EJÉRCITO NACIONAL N°1112, PISO 9,INT.903, COLONIA POLANCO I SECCION C.P. 11510, MIGUEL HIDALGO, CIUDAD DE MEXICO.

+52 55 5123 8030atencion@mentorstraining.com

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